FAQ’s

How do I book an appointment online?

Plan on booking your appointment at least 24 hours before your desired appointment time.

  1. On the links above, click “MAKE AN APPOINTMENT.”
  2. Click on your choice of location—Pueblo or Colorado Springs.
  3. Read through the BODYWORK SERVICES to see which service you would like to book.
  4. If possible, adjust the time (and dollar amount) of the service desired to the amount of time you would like to receive that service.
  5. Click on the “SELECT” button.
  6. Select “STAFF,” “DATE,” and “TIME.”
  7. Click on the “NEXT” button.
  8. Enter your email address in the available box and click the “CONTINUE” button.
  9. At this point, you will asked to create and account (if you don’t yet have an account) or enter your password in the available box.
  10. Click on the “NEXT” button.
  11. Either choose an “Optional add-on(s)” or click the “SKIP” button.
  12. Optionally, you can type any notes you would like to provide.
  13. Click on the “NEXT” button.
  14. Read and agree to the Cancellation Policy by checking the box.
  15. Click on the “NEXT” button.
  16. For the Payment Options, click on the “PRE-PAY NOW” button or “GIFT CERTIFICATE” button.
    1. If pre-paying, enter your credit card information.
    2. Click “MAKE PAYMENT” button.
    3. Follow and answer any other prompts.
    4. If paying with gift certificate, enter the gift certificate code (specific to MassageBook) and enter the dollar amount.
    5. Click “CONTINUE” button.
    6. Follow and answer any other prompts provided.

How do I cancel an appointment?

You can cancel your appointment from within your Client account as long as it's at least 24 hours before the upcoming appointment.

To cancel an appointment online:

  1. Sign in to your account
  2. Locate the appointment under Upcoming Appointments
  3. Select Cancel to open the Cancel Appointment window. 
  4. Select Cancel Appointment to complete canceling. 

To cancel an appointment by phone, call (719) 281-3473.  If no answer, please leave a message with your name, date and time of appointment, and reason for cancellation.

How do I dress for a massage?

The therapist will discuss your options for dress with respect to the type of massage you will be receiving. Even so, you are 100% in control of what you wear or don’t wear.  Some may choose to remain fully clothed. Others may choose to wear nothing but the sheet and blanket on the table.
The Swedish massage uses long, flowing strokes in this full-body massage.  The less clothing for this massage allows for a smoother, more relaxing massage.
The Deep Tissue, Therapeutic, and Medical massages utilize fine touch to target areas of need.  The Deep Tissue massage is full body while the Therapeutic and Medical massages are limited to the areas of the body needing work.
No matter how you choose to dress, you will be treated with the utmost respect.
You will always be draped (covered) with the sheet and blanket.  Only the parts of the body being massaged will be uncovered.
For women, the breast and genital regions will never be uncovered or touched.
For men, the genital region will never be uncovered or touched.

What should I expect during a full-body massage?

Foremost, you can expect to be treated with respect.
A full-body massage is exactly like it sounds with a few important exceptions.
For women, the breast and genital regions will never be uncovered or touched.
For men, the genital region will never be uncovered or touched.
You will always be draped (covered) with the sheet and blanket.  Only the parts of the body being massaged will be uncovered.
You are 100% in control of your massage.  You are encouraged to tell the therapist about any other parts of your body that you do not want touched.

Is massage just for relaxation?

Swedish massages are primarily for relaxation of the body and mind.
NuCalm is a “massage for the mind.”  It is for relaxation of the mind.
Deep Tissue, Therapeutic, and Medical massages are NOT primarily for relaxation. They are primarily for addressing sore, tight, and injured muscles.

Is a purchased gift certificate refundable?

Yes, provided that it is returned within 30 days of purchase.  After 30 days, it can only be used for designated services.